Order processing time:
The amount of time it takes for us to prepare your order for shipment. This involves the securing of stocks, in some cases, and the checking of product quality.
Shipping time:
The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods. Under the effect of COVID-19, the standard shipping delivery might be delayed to a certain degree.
Normal processing time: 1-5 business days
Standard shipping: 7-14 business days
Express shipping: 3-5 business days
Stock Availability:
Since stock changes by the minute, it is not always guaranteed after checkout; we will notify as soon as possible if we are out of an item on your order.
Back Orders:
We are not responsible for estimated back-order dates posted on the website. This is an estimated date and we cannot guarantee or control the stock coming in. If an item is unavailable it will be removed from the order and you will be notified via email or phone. We generally will ship the available items.